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BUSINESS COMMUNICATION CERTIFICATE
UW Colleges Continuing Education Online
Business Communication Certificate of Completion
download the Business Certificate brochure here (pdf file)
Learn valuable people skills in instructor-led courses that focus on leadership, managing conflict, teamwork, problem solving, and decision making. Courses run for six weeks. You may take them individually or together as a non-credit certificate.
Course Fees
Individual courses are $89 each, or you can enroll in all five core courses and one elective (certificate program) for $475.
Registration
Registrations for the Online Business Certificate are taken through UW-Manitowoc. When you click the link below, you will be taken to UW Manitowoc's registration site. Register and pay online at UW-Manitowoc or contact Kathy Palmer at 1-800-859-8334.
Core Courses (required for certificate)
Leading Others Whether or Not You're the Boss
What is leadership? Where does the leader's ability to influence others come from? What are the qualities that enable people to lead? And, perhaps more to the point...can anyone become a leader? This interactive, online course explores your definition of leadership, asks you to analyze the work of leaders around you, and engages you in developing a plan for yourself that will enhance your ability to lead effectively.
Instructor: Jeff Russell
Start date: October 13, 2008
Constructing Clear Messages
Learn key skills that will help you communicate more effectively by taking a look at the communication process and assessing your own communication skills. It's not always the words you use, but how you say them that give them true meaning!
Instructor: Kim Schwamn
Start date: November 10, 2008
Problem Solving & Decision Making
Why don't many of the "solutions" that we implement in the face of a problem work? What gets in the way of effective problem solving and decision making? See how a thoughtful and systematic process makes all the difference. This course presents a model for problem solving and decision making, and it introduces an array of tools that you can apply to your own situations.
Instructor: Jeff Russell
Start date: December 8, 2008
Understanding & Managing Conflict
This interactive session on managing conflict is designed to help you better understand the meaning, nature and root causes of conflict and its major effects on organizations and individuals. You will receive feedback on your personal style of handling conflict, gain a clearer understanding of the steps for analyzing and resolving conflict and learn effective strategies for bargaining and negotiating conflict resolution for a WIN/WIN solution.
Instructor: Jeff Russell
Start dates: February 9, 2009
Effective Business Writing
Good, strong business writing is like a long, cold drink of water - refreshing! This course will help you generate ideas, organize them, and write more efficiently, expressing your ideas in ways that gain attention, support and respect of others.
Instructor: Janice Marshall
Start date: March 9, 2009
Click here to register for any of the Online Business Communication Certificate Courses
Electives (choose at least one)
Creating a Motivating Environment
Whether you are a team player, leader, supervisor or manager, you can have an influence in creating a motivating environment. Given the right set of conditions, tools and the right environment, all employees can become more motivated, empowered and productive. If you're ready to receive a booster shot of motivation, this course is for you!
Instructor: Stuart Fields
Start date: January 12, 2009
Building & Sustaining Teamwork
Why teamwork? What's in it for me (WIIFM)? This course will take you beyond that and into the realm of "What's in it for the greater good?" Learn methods and techniques to strengthen your individual skills as a team player, and examine ways to build and sustain teamwork within your work environment.
Instructor: Stuart Fields
Start date: April 13, 2009
Click here to register for any of the Online Business Communication Certificate Courses
Our Instructors
Janice Marshall is a 15-year veteran instructor and lecturer in the Communication and Theatre Arts Department at UW-Marathon County, where she teaches English Composition and Business Writing. She earned her bachelor's degree in English from Wartburg College and her master's degree in English from Marquette University, Milwaukee, WI.
Stuart Fields is a trainer, consultant and coach in leadership and management, and has extensive experience in design, delivery and administration of employee education programs. He earned a bachelor's degree from UW-Madison and a master's degree from the School for International Training, Brattleboro, VT.
Jeff Russell is co-director of Russell Consulting, Inc. and has taught for UW-Madison for the past 18 years. Specializing in the areas of leadership, strategic thinking and planning, performance coaching, performance management and leading change, he earned a bachelor's degree in humanism and cultural change and a master's degree in industrial relations from UW-Madison.
Kim Schwamn is the program assistant in Continuing Education at UW-Washington County. She earned her B.Ed (Honors) from Worcester College of HE and her M.A. (Ed.) from the University of Wales, both in the UK. After 22 years of teaching English to middle and high school students, and training new teachers, she moved to the USA where she has continued to be involved with students through her work in CE and as a director of a learning center.
For more information or for registration help contact:
Kathly Palmer
UW-Manitowoc Continuing Education
705 Viebahn Street
Manitowoc, WI 54220
Phone: 920-683-4702
kathleen.palmer@uwc.edu